1. Agreement to Terms

By using our laundry and dry cleaning services, you agree to these Terms & Conditions. If you do not agree, please do not use our services.

2. Service Description

Our services include laundry and dry cleaning of garments and textiles. We strive to clean your items to the best of our ability using industry-standard methods.

3. Service Charges

Charges for our services are based on the type of garment, fabric, and specific cleaning requirements. Prices will be communicated at the time of service request and are subject to change without prior notice.

4. Payment

Payment is due upon completion of the service unless otherwise agreed. We accept various forms of payment, including credit/debit cards, cash, and digital payment methods.

5. Garment Condition

Customers are responsible for informing us of any pre-existing conditions, stains, or special care instructions. We are not liable for damage to items if such conditions were not disclosed at the time of service.

6. Turnaround Time

Our standard turnaround time is 7 days. We will notify you if there are any delays. We are not liable for any inconvenience caused by delays beyond our control.

7. Liability

We exercise care in handling and cleaning your items, but we are not responsible for any damage, loss, or theft. We are not liable for any items that are not picked up within 7 days after notification of completion.

8. Lost or Damaged Items

In the event of lost or damaged items, our liability is limited to a maximum of [amount] per item. We require you to inspect your items upon collection and report any issues within 7 days.

9. Special Instructions

We will make reasonable efforts to follow special instructions provided by the customer. However, we are not liable for any failure to comply with instructions that may affect the outcome of the service.

10. Refunds and Complaints

Requests for refunds must be made within 7 days of service completion. Complaints should be directed to +91 9953 66 22 99 , and we will address them promptly.

11. Cancellations

You may cancel a service request with 24 hours notice. Any charges incurred up to the point of cancellation may be applicable.

12. Privacy

We will collect and use your personal information only for the purpose of providing our services. We will not share your information with third parties without your consent, except as required by law.

13. Modifications to Terms

We reserve the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on our website or through direct communication.

14. Governing Law

These Terms & Conditions are governed by the laws of Uttar Pradesh. Any disputes arising from these Terms & Conditions will be resolved in the courts of Uttar Pradesh.

15. Contact Information

For any questions or concerns regarding these Terms & Conditions, please contact us at:

We Washers
Tower 10, Sunworld Arista, Sector 168, Noida.
+91 9953 66 22 99
wecare@wewashers.com
https://www.wewashers.com